Your data ยท iOS and Android app
Delete your Mi Embarazo account
If you cannot access the app or prefer to request deletion on the web, you can ask us to delete your account and associated data here. You do not need to reinstall the app.
How to request deletion
- Email us from the address linked to your Mi Embarazo account.
- Use the subject Account deletion request - Mi Embarazo.
- Do not include your password or medical information, memories, or photos.
This opens your email app so you can review and send the request. If no email app is configured, write to privacidad@miembarazo.app with the subject above. To verify the request, we will send a one-time code to the verified address linked to your account. We will never ask for your password.
What we will delete
After verifying the request, we will delete your account and associated personal content from active systems: profile, pregnancy data, memories, responses, photos, drafts, and files used to prepare your book. Where appropriate, we will also request deletion of the corresponding data from service providers.
What may be retained
- If an order, payment, refund, or gift request still needs to be handled, we will not complete deletion until it is resolved. We will let you know if this affects your request.
- We may retain the minimum order, payment, or billing data needed to meet legal obligations, resolve claims, or prevent fraud. Where applicable, Spanish commercial records may need to be kept for up to six years (Article 30 of the Spanish Commercial Code); this does not mean we keep your personal journal.
- We retain a technical pseudonymous identifier (UID), without profile content, to recognize the deleted account in active systems and prevent pending processes from associating new data with it. It is not anonymous and currently has no automatic expiry; its retention period is pending approval.
- Backups and data already held by service providers follow separate processes and retention periods. Restoring a backup may require deletion requests to be reapplied before data is reactivated; the UID retained in active systems does not guarantee this on its own.
Response time
We will confirm receipt and respond within one month. If a complex request needs more time, we will notify you during that first month; the deadline may be extended by up to two additional months (Spanish Data Protection Authority guidance). Deletion is completed after we verify account ownership and resolve any active order or payment that prevents it.
For questions about this request, email privacidad@miembarazo.app.